Import Auto service in louisville ky

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BMW Service

At Mike Johns Imports, we understand the importance of attentive listening and communication as key components to providing outstanding customer service, especially for BMW owners. Our top priority is to create an open and receptive environment where we closely listen to our customers to understand their concerns, and clearly explain all the solutions available so they can make they best decision possible.

Our team's extensive knowledge and expertise in BMW vehicles, allows us to provide comprehensive advice and assistance, ensuring that each and every BMW owner receives the exceptional care and attention they deserve.
Our BMW owners expect to get the most value out of their service and repairs. At Mike Johns, we promise to help you understand all of the options presented to you, so you can make the best decision for your vehicle and your budget.

In the event that your vehicle needs multiple areas of repair or service, we will present options that will allow you to combine labor charges or schedule repairs over time. By helping your prioritize your necessary repairs and service, we ensure that you save money and stay within your budget.
With over 150 years of combined BMW experience and all of the same diagnostics equipment you would typically find at the dealer, the team at Mike Johns is arguably the most qualified BMW technicians in the Louisville metro area. Over 90% of our team has been BMW certified at the BMW tech school and hold on average over a decade of real world BMW service center experience.

If you are looking for the absolute best in BMW specific experience, knowledge, and equipment, Mike Johns is your answer. Call or book an appointment today to experience the Mike Johns difference and take advantage of the best care available for your BMW.

Motor & Transmission

Tires & Suspension

Scheduled Maintenance

Mechanical & Electrical

Brake systems

Mercedes Service

At Mike John's Imports, we go above and beyond to exceed the expectations of Mercedes Benz owners during their visit for service. Our team understands what is important to Mercedes Benz owners, and we are committed to delivering an exceptional experience. Our highly skilled technicians specialize in Mercedes Benz vehicles, and their expertise shines through in the meticulous care they provide to your car.

We utilize state-of-the-art diagnostic equipment and genuine Mercedes Benz and high quality OEM parts to ensure the highest quality repairs and maintenance. But it's not just about the technical aspects; our commitment to outstanding customer service means that we listen attentively to your needs and concerns, providing clear explanations and guidance throughout the process.

We aim to create a lasting relationship with our customers, built on trust, reliability, and exceptional service. At Mike John's Imports, we consistently strive to surpass your expectations and leave you with a sense of satisfaction and confidence in the superior care your Mercedes Benz receives.
At Mike John's Imports, we take pride in delivering exceptional and clear communication to Mercedes Benz owners throughout their service visit. Our team understands the importance of effective communication in providing a seamless and satisfying experience.

From the moment you step through our doors, our friendly staff will greet you with a warm welcome and attentively listen to your concerns. We believe in open and transparent communication, ensuring that you fully understand the scope of the service required, the estimated timeline, and any associated costs. Throughout the process, our knowledgeable technicians will provide detailed explanations of the diagnosis, repairs, and maintenance performed on your Mercedes Benz, using clear and concise language that ensures you are informed every step of the way.

Whether it's discussing recommended services, answering your questions, or providing updates on the progress of the work, we prioritize exceptional communication to ensure that you feel confident and well-informed about the care and attention your Mercedes Benz receives at Mike John's Imports.
When you bring your Mercedes Benz to Mike John's Imports for service, we strive to provide you with a hassle-free experience that prioritizes your convenience and peace of mind. Our dedicated team understands that your time is valuable, and we aim to make the service process as smooth as possible. From scheduling your appointment to the completion of the service, we streamline every step to minimize any disruptions to your schedule.

Throughout the service, we maintain clear and timely communication, providing updates on the progress and promptly addressing any additional concerns. Our goal is to make your visit to Mike John's Imports hassle-free, allowing you to trust that your Mercedes Benz is in capable hands while enjoying a stress-free experience.

Motor & Transmission

Tires & Suspension

Scheduled Maintenance

Mechanical & Electrical

Brakes & Rotors

Mini Cooper Service

When it comes to our MINI customers, we are always looking for ways to deliver more for less. When you come to Mike Johns you will feel confident in knowing that you will never be surprised at the cost of the repairs completed on your MINI. We are always upfront about our pricing and when we discover areas of concern during our inspections, we will let you know what repairs or maintenance items need to be addressed immediately and which ones can wait.

At Mike Johns we treat you how you want to be treated, with dignity, respect, and no surprises.
At Mike Johns we know that our MINI customers value the little extras we provide. For repairs that require you to leave you MINI with us for the day, we offer loaner vehicles or a ride to your home or work free of charge. We'll even pick you up when your vehicle is ready.
If you choose to stay at the shop while your vehicle is being serviced, we offer free WiFi in our comfortable waiting area, which is also stocked with coffee, snacks, and drinks.

At Mike Johns we never want you to have to choose between giving your MINI the best service available or having an great day following your normal routine. If there is anything we can do to make your experience better or more convenient, we encourage you to let one of our service advisors know and we will be happy to accommodate in the best way we can.
We have extensive knowledge and experience working on MINIs. Often times, we can troubleshoot and diagnose complex issues that are unique to MINI vehicles in less than an hour where other shops may spend a full day or more. Our ability to quickly identify and diagnose issues, saves you both time and money.

In addition to our extensive knowledge of MINI vehicles, we have all the same dealer diagnostics and equipment needed to care for your MINI so you get the same dealer level service without the cost or the need to drive long distances.

Motor & Transmission

Tires & Suspension

Scheduled Maintenance

Mechanical & Electrical

Brakes & Rotors

About us

Mike John's is a family owned service center located in the beautiful Middletown area of Louisville, KY. We have been in business since 1995 when our founder Mike John decided to go out on his own and start a BMW focused service center in Jeffersonville Indiana.

In 2011 Bryan Warman, a BMW enthusiast got the opportunity to purchase the company from Mike John and he decided to expand the service offering to include Mini.

Mike John was a well respected staple in the Jeffersonville community and especially within the BMW community of greater Louisville. He had a reputation for honesty and integrity and always delivering the highest quality service. For these reasons there was no question that the company should continue carrying the Mike Johns name and continue operating with everything that his name stood for.

In October of 2022 we moved to a brand new facility and installed brand new state of the art service equipment. Our new space and equipment has allowed us to continue our tradition of offering unparalleled customer and vehicle service. Today, we have expanded our service offerings even further to include Mercedes Benz vehicles.

Our team of ASE certified technicians have on average over 20 years worth of technical automotive repair experience and our shop boasts over 150 years worth of combined automotive knowledge.

We take pride in our work and promise to always exceed our customers expectations.

If you are looking for a professional shop who will always put you first, and operates with the highest level of integrity and professionalism, then please give us a call or reach us through our contact form. We would love to earn your business and show you how we do things a little differently.

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What's different about mike johns?

Service Advisor
"A lot of people think that you have to take your bmw, mercedes, or mini to the dealer to get dealer level service... At mike john's, we're working to change that misconception"

Read a few of our 350+

John Lynch
First time to use them very much sat satisfied in and out when they said, I would be all personnel very friendly and knowledgeable about my mini Cooper will definitely use them again the 100 mile drive is really worth it John, Danville, Kentucky
Derrick Jones
Said it would take a few days to get done, was able to get it taken care of in 1 1/2 days instead🔥 I have been here before with my 3 series. This was my first time bringing in my f02 7 series. I learned a lot more about my car just from them being able to take a look at it haha. Before it was driving like it was congested, and running on 6 cylinders. Now it sounds louder, shifts faster, and can breathe so much better. 10/10 would recommend 💪🏽
I was looking for a place other than the dealership to service my BMW X3. After reading the google reviews for Mike Johns Imports I decided to try them out. Let me just say they live up to their 5 star google review. They’re professional, friendly and provide excellent customer service.
Steven Langdon
They are magnificent! I love that I can use a loaner vehicle while my car is being service. They accommodated to all the needs; so I would not miss any work days or tennis matches that my daughter plays. Thanks very much!
E Phillips
I found Mike Johns imports online when we purchased a Mini Cooper through a online service and needed to get the vehicle inspected before our 7 day window for returning was up. They were able to get us scheduled immediately and gave a through, detailed list of all items needing to be fixed in order for our car to be deemed a good purchase. They were willing and able to work with the warranty company to get all those items covered for repair with very little out of pocket cost to our family, which we were beyond appreciative of them doing. Sam is amazing and shows that he loves his job.He is happy to answer any and all questions we had about the process of getting our car fixed. Highly recommended.
Frank Glover II
Their stated moto is "honesty and integrity with the best trained technicians ". So far that has been true. Took my car and gave me a real assessment. I have a two post lift in my garage and normally do this type of work myself, however I am too busy this month. The things their inspection found were issues I was aware of and a couple I suspected. Prices are better than dealer. I know they used to be BMW certified, can't imagine they no longer are.
Kyler Hagan
I cannot say enough good things about this business! Paul, Sam, and Brad were so patient and helped me out so much! I had to get my BMW towed there and they offered me a loaner while it was getting fixed! They are super nice and will bend over backwards for their customers! Mike John’s is definitely the only place I’ll take my car in the Louisville area, no doubt! I highly recommend!
Amanda Harper
I was referred to Mike Johns from a friend and after wasting my money at the dealer I wish I had known about Mike Johns sooner. Not only were they super accommodating to my schedule but the work was flawless. They communicate thoroughly with no surprises. They fixed everything the BMW dealership messed up and made my sons car safe and road ready. The prices are very fair and the staff is second to none! I will definitely be using them for all of my BMW repairs! Huge thank you to Paul and his son for everything! You all are awesome!
Whitney Pitman
I had an excellent experience. The staff was knowledgeable, kind and took time to explain processes. The shop was well maintained and very clean. Pricing was also fair and cheaper than other local shops. I’ll definitely return for all of my BMW needs.

Dealer Level diagnostics without the high dealer cost.

Our mission is to provide extreme value to our customers. You can take your vehicle anywhere, but when you trust your BMW, Mini, or Mercedes Benz to our team, you get repairs performed to the highest standards, higher quality parts, and outstanding customer service at a price that is easy on your wallet.

Gain the confidence that comes with trusting your vehicle to a team that not only has the expertise to accurately diagnose your vehicles and make quality repairs, but also values you a customer. At Mike John's we treat everyone the way we would want to be treated; like family.

Have a Question?

If you have additional questions, please don’t hesitate to call us at 502-653-2287
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